Computer assisted training of complex managerial performance
The results indicate that considerable improvement in managerial (and related) performance was obtained when training included both information on "how" thoughts and managerial processes can be interrelated and integrated (structure) and on what specific activities might benefit from greater emphasis (content). In contrast, training limited to specific procedures generated fewer improvements in performance.
In today's organizational settings, change is becoming more and more rapid. New thoughts and behaviors must be continuously reintegrated with existing thoughts and behaviors to produce adaptive action sequences. Training, in other words, should not be restricted to reinforcing the utilization of specific novel thought and action content…
It should also focus on how new and preexisting content must be integrated into continuously developing patterns of complex conceptualizations to apply in equally fluid complex action sequences. Training should emphasize how the new understanding of how people think and how they utilize information can help to increase an empathic understanding of others and of their likely strategies.
