Conflict Management
Does your culture allow for individuals to ask difficult and necessary questions? Do you see hard conversations and clear resolution of conflict occurring frequently?
Conflict Management is comprised of response, approach, and resolution.
Success in this domain requires sensitivity to situations and timely awareness of potential issues in order to build an appropriate response. The next stage of the approach is characterized by careful, transparent, and empathetic communications to handle the conflict. Skills of resolution are demonstrated by multidimensional solutions that reflect good negotiations and continued planning and implementation of conflict resolution agendas.
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Individuals
Individuals who excel at conflict management are frequently found building bridges across information silos or bringing individuals together around a common cause.
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Teams
Teams with exceptional conflict management skills tend to be good at crucial conversations, have a strong breadth of approach to problems which enables a more wholistic conversation around issues and helps build a culture of trust and confidence.
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Organizations
Organizations that excel in conflict resolution foster a culture of strong bonds that facilitate team work. Such organizations are fundamentally driven by traits of transparency, efficient communications and quick resolutions with satisfying solutions.
Conflict Management In The Real World
